Telegram Mini App & CRM
Backend development for a Telegram Mini App and CRM platform.
- The task
- Extend a service-discovery Mini App and its CRM without disrupting the existing product.
- My role
- Contributed to an existing product, including order reviews, partner replies and their customer-facing screens.
- Delivered
- Order-linked reviews, reviews on service pages and partner replies visible to customers.
Local discovery.
Connected services.
A Telegram Mini App for finding services and exploring places, backed by a CRM for managing the product.
Telegram Mini App
NestJS
PostgreSQL
One place to oversee operations.
The admin dashboard brings together users, services, partners, places and administrator activity.
Backend development for a real product ecosystem
Telegram Mini App & CRM is a commercial product combining backend services, CRM functionality and a Telegram Mini App.
Working inside an existing product with multiple connected systems
New features had to fit into an existing architecture while keeping data flows and business logic consistent across the product.
Customer feedback, connected to real orders
Order-linked reviews
Added a review flow linked to orders, so customer feedback stays connected to the service experience.
Service-page reviews
Connected the review API to service pages and order history, making feedback available where customers look for it.
Partner replies
Partners can reply from their order view. Customers see that reply alongside the original review.
Verification
The reviews module passed 21 focused automated tests. The create-review and partner-reply flow was also checked manually.
How the product is connected
Redis
CRM & Product Logic
TypeScript
DockerFor the technical team
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